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Privacy Policy

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Under the terms of the applicable legislation on data protection matters, namely the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) we hereby inform you:

Definitions:

SERVICE - CREDIFLUX


Service Provider: Crediwise Solutions Lda, with head office located at Rua José Falcão, 294 1º Dto Traseiras, registered in the Commercial Registry Office of Porto, under the sole identification and registry number 513 855 106.


USER – Natural or legal person who acquires/uses the Service

USER PERSONAL DATA:

1

CREDIWISE SOLUTIONS LDA, as author and provider of the SERVICE, declares that the personal data of the USER, which is collected, is included in the client’s database owned by CREDIWISE SOLUTIONS LDA for the management of the commercial relationship with the clients, invoicing, sale of products, contact with clients, marketing, promotion, advertising and statistical purposes.


2

When the USER adheres to the SERVICE, accepts and recognizes that he/she will have to provide the data strictly necessary for the provision of the SERVICE; such data will be exclusively used for the purposes referred to above.


3

The USER personal data will not, in any circumstance, be transmitted or assigned to third parties without the express consent of the USER, except in the cases provided for in the following paragraph.


4

CREDIWISE SOLUTIONS LDA will provide the account data of the USER to the competent authorities if such provision is mandatory by law or CREDIWISE SOLUTIONS LDA is notified to do so. CREDIWISE SOLUTIONS LDA may also transfer your data to third parties in case of breach of the terms and conditions of the SERVICE, so that CREDIWISE SOLUTIONS LDA may exercise its rights, or in cases related with civil, misdemeanour or criminal liability.


5

At any moment, the USER may exercise its rights of access, rectification, deletion, restriction, objection and/or portability, in written, accompanied by a document which attests your identity and/or the data to rectify, if applicable, which shall be delivered to the following e-mail address: contact@crediflux.pt.


6

The objection to the processing of personal data which is communicated to CREDIWISE SOLUTIONS LDA after the beginning of the processing will only have effects as from the date of reception of such communication, not affecting the lawfulness of the processing until such date. Such objection may lead to the impossibility to provide the SERVICE.


7

In what respects to the data portability, please bear in mind that, in accordance with the applicable legislation, such right is only applicable in relation to the data collected with your consent.


DATA THAT THE USER INSERTS IN THE CREDIFLUX:

1

The USER, in his/her capacity of controller of the data inserted in the software to use the SERVICE, declares and warrants that:


(a) The processing of personal data is lawful and all conditions for its performance are met


(b) Will provide CREDIWISE SOLUTIONS LDA with the necessary instructions for the processing intended.


(c) Will only transfer to CREDIWISE SOLUTIONS LDA the personal data strictly necessary for the execution of the services.



(d) Adopts the necessary technical and organizational measures to ensure the update and correctness of the data communicated to CREDIWISE SOLUTIONS LDA.



(e) Adopts the adequate technical and organizational measures to ensure the confidentiality and security of personal data transferred to CREDIWISE SOLUTIONS LDA, in order to prevent and avoid its destruction, accidental or unlawful loss, amendment, diffusion or non-authorized accesses, namely when the data are transferred by electronic means, and against any kind of unlawful processing, in conformity with the categories of data processed.



(f) Has implemented the adequate procedures to ensure the satisfaction of the data subjects.


(g) Has implemented the adequate procedures to comply with the obligations of informing the supervisory authority and the data subjects in case of a data breach.


2

CREDIWISE SOLUTIONS LDA, as service provider and processor, undertakes to:



(a) The processing of personal data is lawful and all conditions for its performance are met


(b) Will provide CREDIWISE SOLUTIONS LDA with the necessary instructions for the processing intended.


(c) Will only transfer to CREDIWISE SOLUTIONS LDA the personal data strictly necessary for the execution of the services.



(d) Adopts the necessary technical and organizational measures to ensure the update and correctness of the data communicated to CREDIWISE SOLUTIONS LDA.



(e) Adopts the adequate technical and organizational measures to ensure the confidentiality and security of personal data transferred to CREDIWISE SOLUTIONS LDA, in order to prevent and avoid its destruction, accidental or unlawful loss, amendment, diffusion or non-authorized accesses, namely when the data are transferred by electronic means, and against any kind of unlawful processing, in conformity with the categories of data processed.



(f) Has implemented the adequate procedures to ensure the satisfaction of the data subjects.


(g) Has implemented the adequate procedures to comply with the obligations of informing the supervisory authority and the data subjects in case of a data breach.


3

The USER is responsible to inform data subjects, at the time of collection of the personal data, about the data processing and its communication to CREDIWISE SOLUTIONS LDA, and, if necessary, to obtain their consent to the data processing.


4

CREDIWISE SOLUTIONS LDA undertakes to assist the USER, insofar as it is possible, so that the USER may satisfy the data subjects rights.


5

Where the data subjects submit requests to CREDIWISE SOLUTIONS LDA exercising their rights of access, rectification, objection, erasure or portability of their data, CREDIWISE SOLUTIONS LDA undertakes to forward those requests, as soon as possible, to the USER, to the e-mail registered in the USER account.


6

CREDIWISE SOLUTIONS LDA undertakes not to communicate the personal data to which it has access to third parties, not even for its preservation, except the communication which is necessary so that it may be able to keep the systems safe (hardware and software), and always upon the signature of an agreement under which such third party ensures that it complies with its obligations as a sub-processor.


7

The USER shall be aware that CREDIWISE SOLUTIONS LDA has contracts with providers located in the United States of America, and that the data uploaded through the SERVICE may be transferred to that country. By contracting with those providers for the processing of data on behalf of the USER, CREDIWISE SOLUTIONS LDA ensures that such third parties commit themselves to the same data protection obligations as the ones established in this privacy police, in particular, the obligation to provide sufficient guarantees in what respects to the execution of adequate technical and organizational measures so that the processing is compliant with the GDPR.


8

In any case, whenever CREDIWISE SOLUTIONS LDA intends to contract with third parties, it undertakes to inform the USER of that fact. The information to be provided shall include the identification of the third party, the data to communicate to the third party and the security measures implemented to ensure the safety of data.


9

CREDIWISE SOLUTIONS LDA undertakes to inform the USER, without undue delay after becoming aware of a data breach.


10

Such communication shall be accompanied by the relevant documents which allow the USER, if necessary, to notify the competent supervisory authority.


11

The USER is responsible to notify the competent supervisory authority in case of a data breach.


12

CREDIWISE SOLUTIONS LDA undertakes to keep complete secrecy and confidentiality regarding the personal data which it processes under the provision of services to the USER, in particular, the information and data of the USER or third parties to which it may have access during the execution of the services. CREDIWISE SOLUTIONS LDA also undertakes not to disclose, publish, or disseminate such information by any means, either directly or through third parties, without the prior written consent of the USER.


13

The USER undertakes to respect the confidentiality of the methods and procedures applied by CREDIWISE SOLUTIONS LDA for the provision of the services and undertakes the responsibility for the compliance of this obligation by its employees. The confidentiality duty is not applicable to information which is accessible to the public in general.


14

Upon the term of the provision of the SERVICE, CREDIWISE SOLUTIONS LDA undertakes to return or destroy, as instructed by the USER, the personal data which is under its possession, regardless of the format in which it is stored, except the minimum essential data which shall be kept for the compliance of CREDIWISE SOLUTIONS LDA legal obligations.



CREDIWISE SOLUTIONS LDA reserves the right to, at any moment, amend this privacy policy, notifying the USER with, at least, 24 hours of advance. If you keep on using the SERVICE after that term, the amendments will be considered accepted. These conditions intend to ensure to the USER a safe and effective use of the service provided by CREDIWISE SOLUTIONS LDA.

Any doubts and questions related with this privacy policy may be addressed to contact@crediflux.pt.